Certification Assessment Developer

May 24th, 2018 Customer Service, Johannesburg

ITM Consultant
Reports to General Manager
Team ITM Service
Branch CPT

Purpose
An ITM consultant exists for two specific reasons

Ensure our clients get maximum business value from IT investments
For CyberLogic, make our ‘service sticky’, bridging the divide between our IT service and the client’s specific business need.

The ITM consult service provides the client with a seasoned IT professional with a blend of IT, process, business and stakeholder management
skills capable of operating at senior level. The ITM‘s unique advantage is the ability to apply broad industry expertise locally in a client’s
context.

Qualifications and Experience
Relevant Tertiary Qualification (Preferred)
5+ years working in a management and customer facing role in an IT Service organization.
Experience of working with C-suite level stakeholders
Formal Project management experience
ITIL V3 Foundation certification