MANAGED SERVICES

Elements of an Cyberlogic Managed Services approach

MANAGED SERVICES

Elements of an IEIT Managed Services approach

Cyberlogic Managed Services Offering delivers your organisation a complete IT department. Say goodbye to your technical worries with our Market leading IT support. We take full responsibility for your IT – supporting, resolving, liaising with third suppliers, and keeping you informed every step of the way; while you concentrate on doing what you do best.

No hidden Costs or nasty financial surprises! Cyberlogic Managed Services offering is billed on a straight forward, all-inclusive monthly basis, enabling you to plan ahead.

Benefits and Advantages

  • Service Help Desk
  • Dedicated Service Delivery Manager
  • Intelligent proactive network monitoring of private and public clouds
  • First, second and third-line support
  • Management reports for complete transparency
  • 24/7 server and device monitoring
  • Daily backups
  • Software patch management
  • Anti-Virus management
  • Third Party software management
  • Optional onsite technical specialist

As technology plays an ever growing critical part in the way today’s businesses operate, very few companies like the idea of relying on a single point of failure to take care of such a key responsibility. They know that having one server or network down can cause productivity and revenue losses, not mentioning damages to reputation.

Cyberlogic can help you accommodate business expansion. When your company grows, you don’t necessarily have the time or budget to invest in developing your IT services in house. As a Managed Services Provider, Cyberlogic allows you to get your IT projects up and running much quicker, with reduced operating costs and access to experienced and knowledgeable Service Delivery Managers.

PROACTIVE MONITORING

Modern IT systems change all the time: not from one day to the next, but from one second to the next, as data flows across the network, emails are processed and applications are accessed

SERVICE DELIVERY

Central to all our support services is a true, live 24/7 helpdesk.

REMOTE SUPPORT

Wouldn’t it be wonderful if you could forget all about information technology support and services and focus on what you really do?