REPORTING

Maintaining the highest service levels

REPORTING

Maintaining the highest service levels

Live reporting is central to monitoring and maintaining the highest service levels across all of our managed IT support services.

It also ensures we always maintain a strategic approach to the management of your IT environment.

Quarterly reviews

Our client portal provides access to live reporting, while comprehensive quarterly reviews of all service data are conducted by our SDM team. This provides both an accurate record of performance and a means of identifying and resolving recurring issues.