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Managed IT Services

Empowering your business with secure, scalable, and future-ready IT.

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Technology should empower your business, not hold it back. Cyberlogic’s Managed IT Services provide a strategic, security-first approach to IT management, ensuring reliability, scalability, and resilience. Whether you need to reduce risk, improve operational efficiency, or drive long-term IT strategy enablement, we work as an extension of your team to optimise your technology investment.

We don’t just manage IT. We partner with you to align your technology with your business objectives, proactively mitigate risks, and deliver pragmatic, transparent advice that helps you make informed decisions.

What We Deliver

Cyberlogic provides a structured approach to IT management, ensuring your organisation’s technology is secure, resilient, and future-ready.

Proactive IT Support and Risk Management

  • Expert IT support to ensure operational stability.
  • Continuous monitoring and prioritised remediation of vulnerabilities.
  • Patch management to keep your systems secure and up to date.
  • Risk assessments to identify and address security gaps.

Backup and Disaster Recovery

  • Reliable, managed backup solutions for business continuity.
  • Disaster recovery planning to maximise uptime and mitigate data loss.

Scalable IT Infrastructure and Optimisation

  • Cloud and hybrid IT solutions for agility and flexibility.
  • Optimised licensing and infrastructure for cost-efficiency.
  • Network and endpoint security to safeguard critical systems.

Scalable IT Infrastructure and Optimisation

  • CIO advisory services to align IT with long-term business objectives.
  • AI-driven automation and digital transformation support.
  • Compliance frameworks to meet industry regulations.

Who Benefits from Cyberlogic’s Managed IT Services?

Our services empower key business leaders to drive efficiency, reduce risk, and optimise IT investments:

CEOs and Business Owners
  • Enable business scalability and resilience without IT roadblocks.
  • Focus on strategic growth while we manage and secure your IT environment.
  • Gain confidence in IT decision-making with clear reporting.
CFOs and Financial Directors
  • Gain cost predictability by optimising IT investments.
  • Reduce the overhead of maintaining an in-house IT team.
  • Align IT investments with business priorities.
CIOs and IT Managers
  • Strengthen cyber security postures with proactive threat management.
  • Access advanced risk mitigation and compliance expertise.
  • Free up internal teams by outsourcing heavily technical IT operations requiring deep specialist knowledge.
Operations and Risk Leaders
  • Ensure IT infrastructure supports business continuity and efficiency.
  • Improve process efficiencies with automated IT solutions.
  • Improve uptime with proactive IT management

Why Cyberlogic?

We’re more than a managed IT provider; we’re your technology partner committed to ensuring your business thrives in a secure, efficient, and scalable IT landscape.

Security at the
Core

Our security-first approach protects your business from evolving threats.

Security at the Core

Our security-first approach protects your business from evolving threats.

Proactive, Not Reactive 

We identify and resolve risks before they impact your business.

Transparent, Pragmatic Advice 

No jargon or solutions you don't need, just straight-forward, strategic guidance.

Scalable and Future-Ready 

Our solutions evolve with your business, ensuring long-term value.

Proven
Expertise

With years of experience across industries, we bring deep IT knowledge to your organisation.

Proven Expertise

With years of experience across industries, we bring deep IT knowledge to your organisation.

Cost Efficiency without Compromise

Optimised IT spending to reduce costs while maintaining performance.

Expert-Led Management 

A team of skilled IT professionals managing complexity so you don’t have to.

Scalability Without Vendor Lock-In

A technology-agnostic partner delivering flexible, future-proof IT solutions that adapt to your evolving needs.

Compare Our Service Tiers: Secured, Optimised, Transformed

Cyberlogic offers three distinct tiers of Managed IT Solutions to meet the evolving needs of businesses.

Secured 

(Recommended minimum standard)

  • Recommended as the minimum standard for proactive IT security and resilience.
  • Ensures business continuity by reducing security risks and increasing operational uptime.
  • Implements continuous monitoring and proactive prioritisation of vulnerabilities, reducing risk before threats materialise.
  • Provides a resilient IT foundation with essential cyber security measures and compliance frameworks.
  • Protects critical business data with managed backup and disaster recovery solutions.
  • ⁠Ensures alignment with cyber risk insurance requirements, industry standards, and best practices.

Optimised

 

  • Enables an improved return on technology investment through IT landscape optimisation.
  • Enhances IT efficiency and performance, driving seamless business operations.
  • Improves security posture through advanced threat detection and proactive risk mitigation.
  • Enables greater agility with cloud integration and hybrid IT management solutions.

Transformed

 

  • Advanced cyber security protection ensures against evolving threats.
  • Accelerates digital transformation through AI-driven automation and strategic IT innovation.
  • Supports long-term business growth with tailored technology roadmaps and CIO advisory services.
  • Empowers businesses with advanced process efficiency and intelligent IT automation
Secure Optimised Transformed
Remote monitoring & management
Break/Fix – Incident and Problem management
IT Asset inventory and management
Patch Management
Server Antivirus / Endpoint Detection and Response (EDR)
SD WAN and Firewall Monitoring and Management
Email Hygiene
Vulnerability Reporting and Management
Intrusion Detection & Intrusion Prevention (IDS&IPS)
Security Information and Event Management (SIEM)
Managed Security Operations Centre (SOC)
End-user Security Awareness Training
Password complexity audit
Network Penetration testing
Azure Base Tenant Management, Monitoring and Support
Azure Security & Optimization
M365 Base Tenant Management, Monitoring and Support
M365 Security & Optimization
Managed Backups (On-Premise / Public Cloud)
Site-level DR
IT DRP Testing
AD User Management and security
Endpoint deployment management
Windows Feature Ring / Patch Management
Workstation Antivirus / EDR
Licensing and optimisation
Proactive Printer Management
M365 Change Management and User Training
Robotic Process Automation (RPA) Digital Worker Support
Remote management
Device Encryption
Mobile Device Management
More Info table

Yes

No

Partial

Annual

Six Months

Quarterly

Project-based

Frequently Asked Questions

Managed IT services enhance security, streamline operations, and reduce costs by outsourcing IT management to experts.

With proactive monitoring, patch management, and risk assessments, we mitigate threats effectively.

While our services are designed with best practices and proven frameworks, we understand that some businesses have unique requirements. In specific cases, we can tailor certain aspects of our services to align with your operational needs, ensuring the best possible fit while maintaining efficiency, security, and long-term value.

We provide business-hours support by default, with 24/7 options available at higher service tiers.

No. Our transition process is seamless, ensuring minimal disruption to daily business activities.

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Take Control of Your IT Future

Experience the Cyberlogic difference. Whether you need secure IT management, cloud integration, or a long-term IT strategy, we’re here to help.

Contact us today to explore how our Managed IT Solutions can drive efficiency, security, and business growth.

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hello@cyberlogic.co.za
+27 86 1111 202
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Block D, Capital Place
16 Neutron Road
Technopark
Stellenbosch
7600

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